Dempster-Dodge Starbucks shut down ‘indefinitely’ as workers seek fair work contract

Company expects any disruption to be brief and says when union is ready, ‘we’re ready to talk’

By Bob Seidenberg

Evanston’s Dempster- Dodge Avenue Starbucks store became one of the focal points of a “Red Cup rebellion” held in Chicago and cities throughout U.S. as workers protested issues such as staffing levels and low pay, and the company’s refusal to settle a fair work contract.

More than 100 workers and supporters from 10 to 20 stores in the Chicago area began picketing outside the centrally-located store, starting at 5 a.m., said Conner Brennan, a union delegate with Starbucks Workers United (SWU), the union representing the workers.

Brennan had been shift supervisor at the Main Street Starbucks which was closed permanently in a corporate restructuring just over a month ago.

He said Dempster-Dodge was picked on the basis of which stores were most strike ready and for its geographically central location in the Chicago area.

He said the strike at the Dempster-Dodge store is to continue indefinitely, with workers gathering outside pressing for a contract.

The company maintained Thursday that it is seeing  “very minimal disruption” as a result of the picketing and predicted  any disruptions to local stores will be brief.

“We’re disappointed that Workers United, who represents less than 4% of our partners, has called for a strike instead of returning to the bargaining table,” added Jacki Anderson, a company spokesperson, in a statement.
”Less than 1% of our coffeehouses are experiencing any level of disruption and the vast majority of our 240,000 partners came to work ready to serve customers and celebrate Reuseable Red Cup Day.
We’ve been very clear — when the union is ready to come back, we’re ready to talk. The facts show people like working at Starbucks. Partner engagement is up, turnover is nearly half the industry average, and we get more than 1 million job applications a year. Any agreement needs to reflect the reality that Starbucks offers the best job in retail, including more than $30 an hour on average in pay and benefits for hourly partners.”
“Based off what we’ve seen thus far, we’re on track to exceed our sales expectations for the day across company-operated coffeehouses in North America. In the event a coffeehouse experiences a temporary closure as a result of Workers United’s actions, there will be stores nearby open and ready to serve customers – we have plenty of Red Cups to give away and are excited to have a great day with our customers.”

Former mayoral candidate Jeff Boarini and First Ward Alderperson Clare Kelly were among those from the city joining workers in their effort.

”I hope we can gather the whole city council to stand in support,” said Kelly.

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